Terms of Use

Welcome to Moss & Fawn (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website at https://mossandfawn.com (“Site”) and any related services (collectively, “Service”). By visiting, browsing, or making a purchase on our Site, you agree to these Terms. If you do not agree, you may not access or use our Service.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use or purchase through our Service. If you are under 18, you may only use the Site with the involvement of a parent or guardian who agrees to these Terms on your behalf.

2. Account Registration

To make purchases or access certain features, you may be required to register for an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your password and account; you accept all risks of unauthorized access and agree to notify us immediately of any breach.

3. Orders, Payments & Pricing

All orders are subject to acceptance and availability. We accept major credit cards and Amazon Pay. Prices are in U.S. dollars, exclude applicable taxes and shipping fees, and Utah sales tax will be applied to orders shipped to Utah addresses. You agree to pay all charges at the prices in effect when incurred.

4. Shipping, Returns & Exchanges

Detailed policies are set out on our Orders & Returns page. Because our products contact the mouth, all sales are final, save for defective, incorrect, or damaged items reported within 7 days of delivery.

5. Intellectual Property

All content on the Site—including text, graphics, logos, images, audio, video, and software—is the property of Moss & Fawn or its licensors, protected by U.S. and international IP laws. You may view and download material solely for personal, non-commercial use. Any other use requires our prior written permission.

6. User Conduct

You agree not to use the Service for unlawful purposes, upload malicious code, attempt unauthorized access, or reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

7. Privacy & Communications

7.1 Privacy Policy

Your submission of personal information is governed by our Privacy Policy, effective July 31, 2025.

7.2 Electronic Communications

By using our Service, you consent to receive communications from us in electronic form (e-mail, postings on the Site). Such communications satisfy any legal requirement that communications be in writing.

8. DMCA & Copyright Infringement

If you believe any content on our Site infringes your copyright, please send a written notice to our Designated Agent:

Email: hello@mossandfawn.com

Your notice must include (i) signature, (ii) description of the copyrighted work, (iii) URL of infringing material, (iv) contact info, (v) a statement under penalty of perjury.

9. Dispute Resolution & Arbitration

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. You and Moss & Fawn both waive the right to a jury trial and to participate in class or representative actions. The arbitration will take place in Salt Lake County, Utah.

10. Modification of Terms & Notice

We may update these Terms at any time. Material changes will be posted here and—we’ll send an email notice to registered users at least 30 days before they take effect. Your continued use after the Effective Date constitutes acceptance.

11. Assignment

We may assign our rights and obligations under these Terms (for example, in connection with a merger or sale). You may not assign your rights or delegate your obligations without our prior written consent.

12. Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, labor disputes, pandemics, government orders, or utility failures.

13. Accessibility

Moss & Fawn is committed to making our Site accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. If you encounter an accessibility issue, please contact us at hello@mossandfawn.com.

14. Third-Party Links & Services

Our Site may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or availability. Your interactions with them are solely between you and the provider.

15. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control, including natural disasters, strikes, or internet outages.

16. Governing Law

These Terms and any disputes shall be governed by the laws of the State of Utah, without regard to conflict-of-law principles, and you consent to the exclusive jurisdiction of the state and federal courts in Salt Lake County, Utah.

17. Severability & Waiver

If any provision is held unenforceable, the remainder will remain in full force. Our failure to enforce any right or provision does not constitute a waiver.

 

 

Cookie Policy

At Moss & Fawn (“we,” “us,” or “our”), we use cookies and similar tracking technologies to recognize you when you visit our website at https://mossandfawn.com (the “Site”). This Cookie Policy explains what these technologies are, why we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small data files placed on your device (computer, tablet, or mobile) when you visit a website. They help the site remember your actions and preferences (such as login, language, region) over time, so you don’t have to re-enter them each time you return.

2. Types of Cookies We Use

Category Purpose Examples & Duration
Essential Required for core Site functionality—account login, shopping cart, checkout, security. • _secure_session_id (Session)
Analytics Help us understand how visitors use our Site, so we can improve performance and functionality. • _ga (2 years)
• _gid (24 hrs)
Marketing & Ads Enable personalized ads and measure campaign effectiveness. • _fbp (3 months)
• _gcl_au (90 days)
Functional Remember choices you make (e.g., language, region) and provide enhanced features. • language_pref (1 year)
Social Media Enable sharing content and connect with social networks. • sm_session (Session)

3. How We Use Cookies

  • Essential cookies allow you to browse and use the Site’s features, such as accessing secure areas.

  • Analytics cookies collect aggregated data about Site traffic and usage to help us improve our Site experience.

  • Marketing & advertising cookies track visitors across websites to display relevant ads on other sites.

  • Functional cookies remember your preferences and settings to personalize your experience.

  • Social media cookies let you interact with social platforms directly from our Site.

4. Third-Party Cookies

We also allow third-party service providers (e.g., Google Analytics, Facebook, Shopify) to place cookies when you visit our Site. These providers use cookies to serve ads based on your prior visits to our Site or other sites.

5. Your Cookie Choices

5.1 Cookie Banner & Settings

On your first visit, you will see a cookie banner allowing you to accept all cookies or manage preferences. You can change your selection at any time by clicking the “Cookie Settings” link in our Site footer.

5.2 Browser Controls

Most browsers let you block or delete cookies through their settings. Links to instructions for major browsers:

If you disable cookies, some parts of the Site may not work properly.

5.3 Opt-Out Tools

6. Cookie Updates

We may update this Cookie Policy as our use of tracking technologies changes. Any updates will be posted here with a new “Effective Date.” Please review this policy periodically.

7. Contact Us

If you have questions or concerns about our use of cookies or wish to request further information, please contact us at:

Email: hello@mossandfawn.com

Thank you for choosing Moss & Fawn. We respect your privacy and are committed to transparency in how we use cookies.