Accessibility Statement
Accessibility Statement
Last reviewed: September 24, 2026
Our commitment
Moss & Fawn is committed to making mossandfawn.com usable for every parent, caregiver, and gift-giver, including people with disabilities. We want you to be able to browse products, read care information, and place an order with the same independence as any other customer.
We treat accessibility as ongoing work, not a one-time badge. If something on the Site gets in your way, we want to know so we can fix it or help you complete the task another way.
Standards we follow
Moss & Fawn is a United States company. The law that applies to our public-facing website is Title III of the Americans with Disabilities Act (ADA). The U.S. Department of Justice has long taken the position that Title III’s nondiscrimination and effective-communication requirements cover websites of businesses open to the public. There is still no separate DOJ technical rule or compliance deadline for private retail websites.
In practice, courts, settlements, and accessibility professionals use the Web Content Accessibility Guidelines (WCAG) from the World Wide Web Consortium (W3C) as the benchmark. Our target is **WCAG 2.1 Level AA**. We are also working toward **WCAG 2.2 Level AA** where those newer criteria apply to our Shopify theme and content.
The Department of Justice’s 2024 web rule, and the later extension of its dates to 2027 and 2028, applies to state and local government websites under Title II of the ADA. Those dates do not apply to mossandfawn.com. We still use WCAG 2.1 AA because it is the clearest shared standard for a U.S. store.
We do not claim that this Site is fully conformant with WCAG, certified under the ADA, or covered by the European Accessibility Act.
What we do to support accessibility
We work to:
- Use clear page titles and a logical heading structure
- Keep primary navigation, product pages, cart, and account flows usable with a keyboard
- Add descriptive alternative text to product and content images
- Maintain readable text and sufficient color contrast in our theme
- Support browser and operating-system accessibility settings, such as zoom and reduced motion
- Provide a way to skip repetitive header content where the theme allows it
- Review new templates, product pages, and apps when we add them
- Offer human help if the Site is difficult to use
This Site may also display an optional accessibility toolbar from Accessibly App. That toolbar can enlarge text, adjust contrast, highlight links, pause animation, and similar preferences. It is an extra aid for some visitors. It does not replace accessible design in our theme, and installing it does not mean the Site fully meets WCAG or the ADA.
Known limitations
Some parts of the Site are harder to make fully accessible because they are controlled by Shopify or by third-party apps. These can include:
- Shopify checkout and Shop Pay
- Search, reviews, subscriptions, pop-ups, or similar store apps
- Customer reviews, photos, and other user-generated content
- Older landing or campaign pages
- Product images that still need stronger alternative text
- Embedded video, social feeds, or advertising scripts
Assistive technology also varies. A page that works well with one screen reader or browser may still be difficult with another. We keep improving these areas as we find them.
Third-party sites
We may link to carriers, payment providers, social networks, or other websites we do not control. Their accessibility is their responsibility. If a link we use creates a barrier, tell us and we will pass the issue along when we can.
How to get help or report a barrier
If you have trouble reading a page, using a control, or placing an order, email **hello@mossandfawn.com** with “Accessibility” in the subject line.
Please include:
- The page web address
- What you were trying to do
- Your browser and device
- Any assistive technology you use
- A short description of the problem
We aim to reply within 3 business days. If you need product information or want to place an order by email, we will help you do that.
Questions about the Accessibly toolbar itself can be sent to hello@accessiblyapp.com. Questions about Moss & Fawn pages, products, and orders should come to us at hello@mossandfawn.com.
Continuous improvement
We review this statement when we change our theme, add a major app, or receive accessibility feedback. The date at the top is the last review date.
Contact
Moss & Fawn
Email: hello@mossandfawn.com
Website: https://www.mossandfawn.com
Notes from: Accessibly toolbar itself, contact: hello@accessiblyapp.com
We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to help users with various disabilities access our website effectively.
Compliance Status
Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also aim to be compliant with the Americans with Disabilities Act (ADA) and the European Accessibility Act requirements. These guidelines and regulations explain how to make web content more accessible to people with a wide range of disabilities. We acknowledge that some aspects of our website may not yet achieve full compliance, and we are actively working to address these areas.
Accessibility Features Available
Our website implements the Accessibly App, which provides a variety of tools to enhance website accessibility:
Visual Adjustments
Bigger Text: Increase text size up to 3x for better readability (WCAG 2.1/1.4.4)
Bigger Cursor: Enhanced cursor visibility for easier navigation
Color Adjustments: Invert colors, adjust contrast, brightness, and saturation
Grayscale Mode: Convert website to grayscale for users with visual impairments
Hide Images: Reduce visual distractions for easier reading
Reading and Navigation Aids
Reading Line: Adds a guide line to help follow text
Reading Mask: Places a mask over text to isolate lines and enhance focus
Readable Fonts: Converts to highly legible fonts for better comprehension
Highlight Links: Makes links more prominent for easier navigation
Dyslexic Fonts: Special typography for users with dyslexia
Page Structure: Simplified layout options for easier navigation
Assistive Technologies
Keyboard Navigation: Full website control using keyboard (Tab, Shift+Tab, Enter)
Alt Text for Images: AI-generated image descriptions where manual ones aren't provided
Read Page Aloud: Text-to-speech functionality
Stop Animations: Pause motion content for users with vestibular disorders
Limitations and Feedback
Despite our best efforts to ensure accessibility, there may be some limitations. Content provided by third parties, user-generated content, or certain legacy pages may not be fully accessible. We are continuously working to improve our website's accessibility.
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us. We are committed to addressing these issues promptly.
Technical Information
The accessibility features on this website are provided through the Accessibly App, which utilizes several technologies including HTML, CSS, JavaScript, and various frameworks to enhance accessibility. Our implementation strives to be compatible with major screen readers and assistive technologies.
Legal Disclaimer
While we strive to adhere to WCAG 2.1 Level AA standards and provide accessible content, we cannot guarantee that our website will be accessible to all users under all circumstances. This website is provided "as is" without any representations or warranties, express or implied.
In no event shall we be liable for any damages arising from or related to:
Inability to access or use the website
Any alleged non-compliance with accessibility laws or regulations
Any disruption or errors in the functionality of accessibility features
By using this website, you agree to hold us harmless from any claims related to website accessibility issues. We are committed to addressing accessibility barriers in good faith but cannot guarantee immediate resolution in all cases.
Invert colors
Invert the colors of the website content. For those with decreased vision, the high contrast greatly helps to read the site better.
Tweak Contrast | WCAG 2.1 / 1.4.6
This feature lets users manually select from two options: to enhance the contrast of the website or to decrease the contrast.
Tweak Brightness | WCAG 2.1 / 1.4.6
This feature lets users update the brightness on the site. The content can either be made brighter or darker.
Grayscale | WCAG 2.1 / 1.4.6
Users can turn on grayscale, making the website content appear only in shades of gray. This benefits people with visual impairment.
Reading Line
Add a supportive reading line to the site.
Readable fonts
Convert the fonts available on-site to one of the most easily readable fonts: Helvetica.
Alt Text and Images
Ability to read alt text of images. As of now, our tool has added a feature where alt descriptions for images without them are generated using Google's Vision AI. In the event that you haven't manually written these image descriptions yourself, this greatly helps people with visual impairment browse your site.
Tooltips | WCAG 2.1 / 2.5.3
Add labels to images that contain a written description of the image.
Highlight links
Highlight links to make them more prominent.
Hide images
Hide images on the site. This provides better site readability for people with visual impairment.
Read page
A feature that allows a voice to read the text on your site out loud to visitors.
Notes & Feedback
We always try to update our services and operate in the best possible manner to benefit all of our clients and their site visitors. If you experience any issues with the Accessibly App provided service, however, please email hello@accessiblyapp.com. We respond within 3 business days.
We cannot control or correct problems with third-party sites, but please let us know if you encounter difficulty with any sites we link to so we can pass the information along to the site owners. You may also want to address your concerns directly to these third parties.
Contact Us
If you have any questions about our accessibility efforts or encounter any barriers while using our website, please contact us.